About Us

The Ordinary organizes its rules on the store and its service commitments in the following sections. This page applies specifically to theordinnayy.shop.

How The Ordinary handles questions and support
This questions and support section covers orders and visits through theordinnayy.shop for The Ordinary. Questions about our store or products are welcome at Support@Theordinnayy.shop or 5599012320.

How The Ordinary handles our store
The following our store guidance applies to the The Ordinary storefront at theordinnayy.shop. The Ordinary independently operates this online store for a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Details from The Ordinary on service commitments
This service commitments section covers orders and visits through theordinnayy.shop for The Ordinary. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnayy.shop
Phone: 5599012320
Physical address: 366 E 6th St, Erie, Kansas, 66733, United States